Shipping & Returns

SHIPPING POLICY

All in stock orders will ship within 1-5 days of purchase unless specified otherwise. Pre orders will ship to me within 2-4 weeks of purchase & then I will notify you when I ship out to you directly. There will be a separate handling fee for all pre orders added to your purchase as they are custom ordered.

 

Unfortunately, we can not combine orders that have already been placed with a new one. Shipping charges apply to each item & is based on weight & not just destination.

 

We are not responsible for any lost or damaged packages due to shipping.

 

If you have any other questions or concerns, please always feel free to reach out directly to us online through our contact information provided on the website or email the shop at shopwillowkate@gmail.com.

RETURN & EXCHANGE POLICY

We do not accept returns or exchanges.

 

However, if there is ever an issue with your order, please email the shop at shopwillowkate@gmail.com.